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Tessian Named a Strong Performer in The Forrester Wave™: Enterprise Email Security, Q2 2023.

by Tessian Monday, June 12th, 2023

Tessian Cloud Email Security intelligently prevents advanced email threats and protects against data loss, to strengthen email security and build smarter security cultures in modern enterprises.

Forrester has named Tessian a Strong Performer in The Forrester Wave™: Enterprise Email Security, Q2 2023. In this research, Forrester evaluated 15 enterprise email security solutions and provided a detailed overview of the current offering, strategy, and market presence of these vendors, to help security teams select the right solution for their email security needs. 

In an ever-changing threat landscape where duplicative rule-based legacy email security tools are failing to stop advanced email attacks, and cannot detect very subtle employee-driven data loss, security teams are looking for a solution which can address the full spectrum of evolving threats on email.  This Forrester Wave™ report conducts a 26-criterion evaluation of enterprise email security providers by identifying, researching, analyzing and scoring the most significant ones. The research provides a guide for buyers considering their purchasing options and demystifies the complex email security market consisting of point solutions, legacy rule-based gateways, incumbents and next generation tools which span the full range of email security functionality.  In the report, Forrester has declared “email security is now entering a golden age after stagnating for the better part of a decade.” and Tessian agrees. Now is the time to assess your existing email security stack. 

The Forrester report advises that, “…enterprise email security customers should look for providers that:

  • Offer flexibility in deployments and integrations
  • Make it easy for security teams to respond
  • Look beyond email to deliver holistic human protection”

Tessian Receives the Highest Possible Score in the “Vision” Criterion

According to the Forrester report, “Tessian has refined its superior vision to not only focus on protecting the human layer but also to frame email security as a means to elevate security culture within organizations.” 

When it comes to elevating the security culture within the enterprise, we at Tessian recognize that automatic email defense is only part of the email security problem that security professionals are facing today. In order to provide the most complete email security, Cloud-native, API-enabled email security (CAPES) solutions shouldn’t solely focus on inbound email security, but should also make it easy for security teams to respond to those inbound security events with speed and ease.

Tessian’s vision is to empower security teams by providing the most complete CAPES solutions in the market, that eliminates human influenced cyberattacks, accidents, and insider threats from the enterprise. This means defending against inbound email threats, protecting the enterprises most sensitive data from being lost via email, coaching end-users to drive better security decisions, and most recently, helping security teams respond to email security incidents faster and more efficiently.

Tessian recently launched a new product offering, Tessian Respond, dedicated to enabling security teams to quickly identify and respond to email threats with powerful threat hunting capabilities and the automated response to end-user reported emails. Security teams benefit from Tessian Respond by spending less time triaging across multiple legacy email security solutions, manually remediating email threats with PowerShell scripts, and maintaining an overwhelming list of reactive rule-based prevention policies. Tessian Respond makes it easy for security teams to quickly pivot between email security events and response workflows to better understand the full scope of an attack, and to make an informed response decision based on the complete risk exposure, without having to jump between multiple different loosely connected consoles to perform simple remediation tasks.

Faster response workflows integrated directly into email threat prevention, paired with automated response to end-user reported email such as false positives or spam, save security teams significant labor-hours by reducing the quantity of alerts that require investigation, while also improving the quality and efficiency of each investigation. While security teams are focusing their time investigating legitimate high risk security events, Tessian takes the opportunity to not only auto-remediate end-user reported emails, but also provide in-the-moment coaching to continuously elevate the end-users security risk awareness.

The Forrester Wave™ research states “awareness and training efforts must move beyond standard phishing testing and compliance checkbox courses to adaptive human protection, like real-time “nudges” to encourage vigilance and secure handling of sensitive information.” 

At Tessian, we enable security teams to transform an employee’s inbox into a personalized security awareness platform without impeding end-user productivity.   Through in-the-moment training and contextualized warning banners on suspicious emails and risky data loss attempts, Tessian coaches the end-user and builds stronger security cultures within enterprises.  

“User training on the fly - Each 'flag' identifies the warning signs to users, making it easy and clear to identify why it has been identified to users. Resulting in almost subconscious training”
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But email is just one of the many facets of an enterprise’s cyber security posture – security teams at large enterprises typically manage around 64 security tools on average. The Forrester Wave™ research report notes that some customers showed “a preference to feed the telemetry from one or more email security solutions into security analytics tools to initiate investigation and response actions”.  Our integration with SIEM and SOAR platforms facilitates the streamlining of processes and workflows, saving security teams time in pivoting between multiple tools for threat analysis and security event reporting. 

As Tessian continues to deliver on its superior vision in today’s remote world, the future of holistic human protection expands beyond just email. Tessian’s DLP capabilities within the email space allow organizations to ensure sensitive information is not lost – be it by accident, with malicious intent, or pure negligence towards internal data privacy policies. Expanding data loss risk prevention across file sharing services and cyber defenses to messaging and collaboration applications is the next step in Tessian’s vision to secure the human layer, empowering people to do their best work, without security getting in the way. And as the Forrester report suggests, “S&R pros interested in linking email security with security coaching and culture should consider Tessian as an additional (human) layer of protection.”

Tessian Receives the Highest Possible Score in the “Support and Customer Success” Criterion

The Forrester evaluation also reported Tessian received the highest possible score in the Support and Customer Success criterion, citing that, “Reference customers are happy with Tessian’s support and willingness to customize features as well as its easy-to-use interface…”

Across over 450 global customers, security professionals and end-users alike agree that Tessian has elevated their organizations’ security culture. Here are some quotes from our customers, independent of the Forrester evaluation: 

  • “Really easy to work with, brilliant solution to offer that multiple layers of technology to protect against advanced threats both inbound and outbound”
  • “Integration and implementation is simple. Integrations with other products are huge. Customization of products is unbelievable.”
  • “Now I can find everything I need in one platform. Before Tessian Respond, it would take me 10-15 minutes just to log into the different Proofpoint platforms and then do the searches. Now with Tessian, it only takes 2-3 minutes and that’s mostly because I need time to read all the information Tessian is providing about the potential email threat.”

Additional Resources

To read…

  • The Forrester Wave: Enterprise Email Security, Q2 2023 report, visit here.
  • Forrester Consulting study of a 268% ROI via The Total Economic Impact Of The Tessian Cloud Email Security Platform (commissioned by Tessian, July, 2022), visit here.
  • Tessian’s Press Release about this industry recognition, visit here.

About Tessian

Tessian’s mission is to secure the human layer by empowering people to do their best work, without security getting in their way. Using machine learning technology, Tessian automatically predicts and eliminates advanced threats on email caused by human error – like data exfiltration, accidental data loss, business email compromise and phishing attacks – with minimal disruption to employees’ workflow. Founded in 2013, Tessian is backed by renowned investors like Sequoia, Accel, March Capital and Balderton Capital, and has offices in San Francisco, Boston and London.