Marcus Shepherd, Risk Manager
Penningtons Manches is a leading UK law firm which provides legal advice to both businesses and individuals. With offices in London, Basingstoke, Cambridge, Guilford, Oxford, Reading and San Francisco, it offers a range of legal services including dispute resolution, corporate and commercial, real estate, private client and family.
Given the highly sensitive nature of the R&D performed, securing their email environment from human error is a key priority for the company. The company had heard of incidents in the past where project related information had been sent to the wrong person and wanted to proactively address this step.
The management team is acutely aware of the potential risks from misdirected emails, and had spent some time looking at various vendors before choosing to work with Tessian because of the way in which the machine learning approach solves the problem.
Tessian was successfully rolled out to 600 users across Penningtons Manches’ UK office. The firm witnessed Tessian’s successful performance at detecting misdirected emails and verified that its employees were happy with the minimal notifications Tessian gives.
Tessian has significantly reduced Penningtons Manches’ risk from data loss due to misdirected emails and allows the firm to demonstrate diligence to clients and regulators. Tessian’s daily update email provides the organization with an automatic overview of all of the statistics from the previous day, including where the software intervened and prevented misdirected emails - oversight that the organization never had before Tessian was deployed.
Marcus Shepherd, Risk Manager added “There is no substitute for staff training/awareness, but we have been looking for technological assistance to reduce mis-sent emails for some time. Tessian is the only product that we have seen that genuinely does this, rather than just presenting another ‘are you really sure’ screen.”
If you’d like to read more about Tessian in the legal sector, click here to download our Legal Sector overview.