Ensuring Data Security under GDPR

  • 02 December 2019

Coastal Housing Group is a not-for-profit social housing provider specializing in community residential properties. The business predominantly operates in South Wales, United Kingdom. In addition to residential properties, Coastal Housing has a robust commercial portfolio that focuses on mixed-use town center regeneration projects.

Coastal Housing is protecting 250 employees with Tessian Defender and Tessian Guardian.

“We’re a vibrant, progressive organization; we place great emphasis on excellent communication and take pride in corresponding effectively with a diverse range of peers, partners, residents and the general public. We needed a product that would help us take our high standard even higher, and we found that product in Tessian.”
Mark Elias IT Infrastructure Manager

Protecting a bustling business

Coastal Housing has provided housing opportunities to communities across South Wales since 2008. Mark Elias is Coastal Housing’s IT Infrastructure Manager. He understands how important data security is in the housing sector. 

Coastal Housing handles and processes a considerable amount of sensitive information and utilizes multiple, complementary technologies to help keep this information protected. While the organization goes to great lengths to provide staff with the reassurance that they are conscientious about security, the IT team recognized that they could do more. With a growing mobile workforce and data regularly exiting the organization’s directly controlled network, the IT team wanted to see how machine learning could fortify their security stack. Tessian’s offering was exactly what Coastal Housing was looking for.

“Tessian exceeded the expectations of our GDPR team. You simply cannot beat seeing for yourself what the product is capable of against your own organization’s data.”
Mark Elias IT Infrastructure Manager

Staying vigilant under GDPR

Tessian integrated seamlessly into Coastal Housing’s layered infrastructure. Tessian was up and running in a short period of time and was very easy for the IT team to understand.

Having implemented Tessian Guardian, Coastal Housing can now prevent accidental data loss from misdirected emails, mitigating the impact of human error and helping IT teams control an unwieldy problem. Coastal Housing’s IT team deployed Tessian and educated employees about how the product works quietly in the background. With a low false positive rate, Coastal Housing’s employees liked the fact that when a warning did appear, it provided context on what had happened. Guardian accurately flags mistakes without disrupting their day-to-day workflow. Coastal Housing employees now feel assured that they won’t accidentally send sensitive information to the wrong destinations.

In addition to the problem of accidental data loss, Coastal Housing’s IT team are acutely aware of how sophisticated spear phishing attacks are becoming. While employees are being as vigilant as they can be, it’s unrealistic to assume they will be able to spot a threat 100% of the time. Armed with Tessian Defender, Coastal Housing has secured their system from inbound spear phishing threats, protecting the organization from data being pilfered and systems being compromised.

Maintaining security while growing

Coastal Housing understands that for security to be effective it cannot be static. As threats evolve, so must the technology designed to protect against them. Being a bustling business, Coastal Housing will continue to adapt and to respond to the ever-changing landscape. The organization will continue to focus on investing in platforms that are capable of doing the same.

Learn more about how Tessian prevents human error on email

Tessian is building the world’s first Human Layer Security platform to automatically secure all human-digital interactions within the enterprise. Today, our filters use stateful machine learning to protect people using email and to prevent threats like spear phishing, accidental data loss, data exfiltration and other non-compliant email activity. To book a demo and learn more about how we can help your organization, click here.