Securing Systems Amid Tight Regulation

  • 24 November 2019

Hill Dickinson is a leading commercial law firm with offices across the UK, Europe and Asia. With 850 employees worldwide, Hill Dickinson delivers advice and strategic guidance to businesses, organizations and individuals, advising on non-contentious advisory and transactional work for all forms of commercial litigation and arbitration. Hill Dickinson’s clients include multinational companies, major corporations, UK and foreign banks and financial institutions, public sector organizations, private individuals and professional bodies.

Hill Dickinson is protecting 850 employees with Tessian Guardian and Tessian Enforcer. 

“You now need to move fast just to stand still, so our priority is to proactively look for new technologies that can transform the way we do things.”
Keith Feeny Director of IT and Operations

Improving client service with new technology

As Director of IT and Operations at Hill Dickinson, Keith Feeny recognizes that the focus on security across the legal sector has increased dramatically over the past five years. Heightened client requirements and a tougher regulatory climate have made it necessary for law firms to take a more proactive approach to security.

In particular, Hill Dickinson’s health practice works with some of the largest healthcare providers in the United Kingdom. Ensuring the security of sensitive data like patient records is a top priority. As Keith says, “Having big directories of sometimes quite similar names can increase the chance of an email being accidentally sent to the wrong person.” The need to mitigate these risks led Hill Dickinson to look for security products that wouldn’t restrict normal business, but which could effectively deal with the dangers of human error on email. With that goal in mind, Keith began to consider Tessian as a more intelligent solution.

“You want people to be able to do their work while taking security precautions as seriously as possible.”
Keith Feeny Director of IT and Operations

Facilitating business as usual

Hill Dickinson’s main priority when looking for an email security solution was finding a tool that would pose minimal interruption to business as usual. Keith was able to deploy Tessian firm-wide with minimal involvement from his IT team.

Keith was particularly impressed with Tessian’s lack of false positives. Unlike other solutions which place a warning on every external outbound email, with Tessian “you’re getting 10 warnings out of 1,000 emails. The advantage of that is when people actually receive the warning, it gets their attention.”

After deploying Tessian, Hill Dickinson now has indepth visibility on email security. As a result, Keith can easily surface intelligence on how many potential breaches have been avoided to the Executive and main LLP Boards, which enables strategic decisions to be taken with security in mind.

Building a security culture for a mobile workforce

Tessian has become a core part of Hill Dickinson’s security infrastructure. With more employees working from home and using personal devices, Hill Dickinson takes the risks of data loss and exfiltration seriously. Integrating with Tessian’s Gateway means that Hill Dickinson emails are covered on mobile devices as well as desktop computers, giving Keith additional peace of mind.

Armed with Tessian’s Guardian and Enforcer filters, Keith is confident that Hill Dickinson is in a strong position to mitigate the risk of regulatory, financial and reputational damage caused by human failure on email.

Learn more about how Tessian prevents human error on email

Tessian is building the world’s first Human Layer Security platform to automatically secure all human-digital interactions within the enterprise. Today, our filters use stateful machine learning to protect people using email and to prevent threats like spear phishing, accidental data loss, data exfiltration and other non-compliant email activity. To book a demo and learn more about how we can help your organization, click here.